This website is operated by Kitchenlabs.co. Throughout the site, the terms “we”, “us” and “our” refer to Kitchenlabs. By accessing our website or purchasing a product from us, you are engaging with our “Service” and agree to be bound by the following Terms and Conditions (“Terms”), including any additional policies referenced herein or available by hyperlink.
These Terms apply to all users of the site, including browsers, customers, vendors, and contributors of content. If you do not agree to all the terms in this agreement, you may not access the site or use any services.
2. Online Store Terms
By using this website, you confirm that:
You are of legal age in your country of residence, or you have permission from a parent or guardian.
You will not use our products for any illegal or unauthorized purpose.
You will not transmit viruses or malicious code.
Violation of any of these terms may result in the termination of your access to the Service.
3. General Conditions
We reserve the right to refuse service to anyone for any reason at any time.
You understand that your content (excluding credit card information) may be transferred unencrypted and involve:
Transmissions over various networks
Changes to conform to technical requirements
Credit card data is always encrypted during transfer.
You agree not to reproduce, copy, sell, or exploit any portion of the Service without our express written permission.
4. Product Information & Accuracy
We strive to display product images and details as accurately as possible, but we do not guarantee that your screen displays colors or details exactly.
We reserve the right to:
Limit the sales of our products or services
Change product descriptions or pricing at any time
Discontinue products without notice
All products are subject to availability.
5. Billing and Account Accuracy
We may refuse or cancel orders at our discretion. Reasons include, but are not limited to:
Orders that appear to be placed by resellers or distributors
Repeated payment issues
Errors in product pricing or description
You agree to provide current, complete, and accurate purchase and account information. You are responsible for keeping your payment details and contact information updated.
6. Returns & Warranty
Our return and warranty policies are governed by our separate Return & Warranty Policy, which allows:
30-day returns for unused products in original condition
1-year limited warranty against manufacturing defects
Non-returnable items include sealing bags and any product intended to store food, for hygiene reasons
7. Third-Party Services
Some features or tools may be provided by third-party providers (e.g., Shopify). We are not responsible for their performance or for your use of them. Use these services at your own risk and review their terms independently.
8. User Comments and Content
Any comments, feedback, or submissions you send to us (online, email, or otherwise) may be used by us without restriction.
You agree your submissions will not:
Violate the rights of others
Contain unlawful, abusive, or obscene material
Include malware or harmful code
You are solely responsible for the content you submit.
9. Errors and Omissions
Occasionally there may be errors or omissions in product descriptions, prices, promotions, or availability. We reserve the right to correct any such errors and to cancel orders if necessary.
We are not obligated to update any information unless required by law.
10. Prohibited Uses
You are prohibited from using the site or its content:
For unlawful purposes
To violate any international, national, or local laws
To infringe on intellectual property
To harass or discriminate
To transmit malware or harmful code
To collect or track others’ personal data
To disrupt the security features of the site or service
We reserve the right to terminate your access for violating any prohibited uses.
11. Disclaimer of Warranties
We do not guarantee that use of our service will be uninterrupted, timely, or error-free.
The service and all products are provided “as is” and “as available” without warranties of any kind, either express or implied.
We shall not be liable for any injury, loss, or damages arising from your use of the service or any products, including but not limited to:
Lost profits or revenue
Loss of data
Replacement costs
Any other indirect or consequential damages
12. Indemnification
You agree to indemnify and hold Kitchenlabs.co and its affiliates harmless from any claim or demand, including reasonable legal fees, arising from your breach of these Terms or your violation of any law or third-party rights.
13. Severability
If any provision of these Terms is deemed unlawful or unenforceable, the remainder shall still be valid and enforceable.
14. Termination
These Terms remain in effect unless terminated by either you or us. You may terminate by discontinuing use of the site. We may terminate your access at any time if you violate these Terms.
15. Governing Law
These Terms are governed by the laws of Belgium and applicable European Union regulations.
16. Contact Information
Questions about the Terms of Service should be sent via the contact form on our website or to: