Politica de Privacidad

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1. Who We Are

Kitchenlabs.co (“we”, “us”, or “our”) operates the website [www.kitchenlabs.shop], an e-commerce store based in Belgium. We are committed to protecting your personal data and complying with the European Union General Data Protection Regulation (GDPR).

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2. What Personal Data We Collect

We collect and process the following types of personal data through our online store:

• Name

• Email address

• Phone number

• Shipping and billing addresses

• Payment information (processed securely via Shopify and its payment providers)

• Purchase history

• IP address, browser/device data (for analytics and security)

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3. How We Collect Your Data

Your data is collected when you:

• Place an order on our website

• Fill out a form (e.g., newsletter signup, contact form)

• Interact with our website (e.g., through cookies)

• Communicate with us by email or phone

We also use cookies and similar technologies for analytics and advertising purposes. You can manage your cookie preferences via your browser settings or cookie banner.

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4. Purpose and Legal Basis for Processing

We process your data for the following purposes:

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5. Who We Share Your Data With

Your data may be shared with trusted third parties only when necessary to operate our store:

• Shopify Inc. (our e-commerce platform, which hosts and processes all transactions)

• Payment processors (e.g., Stripe, PayPal)

• Marketing platforms (e.g., email marketing tools, advertising platforms – only if consent is given)

• Shipping carriers and logistics providers

All third parties are contractually obligated to protect your data and comply with GDPR.

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6. International Transfers

Some of our service providers (such as Shopify and email tools) may process data outside the European Economic Area (EEA), including in Canada and the United States. In such cases, appropriate safeguards (such as Standard Contractual Clauses) are used to ensure data protection.

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7. How Long We Keep Your Data

We retain your personal data only as long as necessary:

• Order and transaction data: 7 years (to comply with tax/legal obligations)

• Marketing data: Until you withdraw your consent

• Analytics data: Short-term retention (usually anonymized or pseudonymized)

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8. Your Rights Under GDPR

You have the right to:

• Access your personal data

• Correct or update inaccurate data

• Request deletion of your data ("right to be forgotten")

• Object to or restrict processing

• Withdraw consent at any time (for marketing)

• Request data portability

To exercise these rights, contact us at:
📧 kitchenlabs.eu@outlook.es

We may need to verify your identity before responding.

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9. Security Measures

We use industry-standard security practices via Shopify to protect your data, including encryption, secure payment gateways, and access control. However, no system is 100% secure.

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10. Cookies and Tracking Technologies

We use cookies and similar technologies to:

• Enhance website functionality

• Analyze traffic and user behavior

• Serve targeted advertising

You can manage cookies through your browser or via our cookie consent banner.

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11. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal data from minors.

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12. Changes to This Privacy Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”

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13. Contact Us

If you have any questions about this Privacy Policy or how we handle your data, please contact us:

Kitchenlabs.co
6900
Belgium, Luxembourg Province
📧 kitchenlabs.eu@outlook.es